Frequently Asked Questions
FAQ
The trial version converts 3 books in total. To convert more books, please purchase the full version.
You can use only one activation key per computer unless your license states otherwise. If you want to use the program on another computer, you’ll need to deregister and uninstall it from the first one. This process will only work with computers using the same operating system (either two Windows PCs or two Macs). If you want to use the same program on a computer with a different operating system, you’ll need to purchase a second activation key for the other OS.
It is free to update your current software to the latest version as long as your license is valid.
The answer is definitely yes. Whenever you have any technical problems when using our products, you can contact us and we will manage to solve your problem within 24 hours (working days) or in 48 hours (weekend).
If you can’t find the answer to your question, please feel free to contact our Support Team – we will be glad to help